Data Protection Policy

8kbd's Privacy Policy
Your information is safe with us

See clearly how 8kbd collects, uses, and protects your personal information while keeping every process transparent.

Last Updated: January 2026
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Our commitment

We never sell your personal data

Not shared with third parties

Stored securely on encrypted servers

Never used without your consent

Data Collection Policy

See what information is collected, why it is needed, and how the process remains transparent.

Security Measures

Advanced encryption and modern security controls help keep your information protected.

Your rights

You can access, correct, or request deletion of your personal information.

Cookie policy

Understand how cookies work on the site and how you can control them.


Note: This privacy policy applies to the 8kbd website and all associated services. By using the site, you are agreeing to this policy.

Introduction & Purpose

8kbd takes your privacy extremely seriously. We understand that when you share your personal information with an online platform, you are placing your trust in that organization. 8kbd honours that trust with the utmost respect.

This privacy policy explains the information we collect, the reasons for collecting it, how it is used, and the safeguards applied to protect it. The same policy covers all 8kbd services, including the website and mobile platform.

Our goal is to ensure that every player at 8kbd can enjoy gaming with complete peace of mind — free from any concern about data theft or privacy breaches.

What information we collect

To operate our services, 8kbd collects certain information in two primary ways — details you submit yourself and information gathered automatically through your use of the platform.

Information you provide directly:

  • Full name & date of birth (for age verification)
  • Mobile Number & Email Address
  • National ID or passport number (for KYC verification)
  • Mobile Banking/Nagad number or bank account details (for payments)
  • Address & postcode (where applicable)

Automatically collected data:

  • IP address & device information
  • Browser type & operating system
  • Gaming activity records (games played and activity times)
  • Transaction History
  • Cookie & session data

Summary of data collected:

Type of data Purpose of Collection Retention Period
Identity information Account verification For the duration your account remains active
Contact Information Notifications & support For the duration your account remains active
Financial information Payment processing 5 years (as required by law)
Log Data Security & improvement 90 days
Cookie data User experience Session or 1 year

How we use your information

8kbd processes your information only for defined and legitimate purposes, and does not use it beyond what is reasonably required.

  • For account creation, verification, and management
  • To process deposit and withdrawal transactions
  • For KYC verification to prevent money laundering
  • To assist you through customer support
  • To send promotions and bonus offers (with your consent)
  • To detect and prevent fraud or illegal activity
  • To improve the platform and fix bugs
  • To comply with legal obligations
Rest assured: 8kbd never sells your data to advertisers or third parties.

Where and how your data is stored

8kbd stores data on secure, internationally certified servers, with ISO-certified data centres monitored around the clock.

  • All data is stored with AES-256 encryption
  • SSL/TLS protocol used for data transfer
  • Routine backup and recovery checks
  • Strict access controls — authorised personnel only
  • Security reviews are carried out regularly

If your account is closed or deleted, your data will be permanently removed once all legal retention obligations have been fulfilled.

Who we share your information with

8kbd does not sell your information or disclose it to third parties without a valid need. Data may only be shared in the limited situations listed below:

  • Payment processor: Minimal data is shared with payment services such as Mobile Banking, Nagad, and others to process transactions.
  • KYC provider: With authorized entities for identity verification.
  • Law enforcement agencies: In the case of a valid court order or investigation.
  • Game software provider: Minimum information necessary to operate the games.

In these situations, 8kbd requires relevant third parties to follow applicable international data protection standards.

Cookies & tracking technologies

8kbd uses cookies, which are small browser files that help improve and personalize your experience on the platform.

  • Essential cookies: For login sessions and security — the site cannot function without these.
  • Preference cookies: To remember your language preference and settings.
  • Analytics cookies: To analyze site usage and drive improvements.
  • Marketing Cookies: To show relevant advertisements (with the option to opt out).

You may turn off cookies through your browser settings at any time. However, disabling essential cookies can prevent some 8kbd features from working correctly.

Your data rights

As a 8kbd user, you have defined rights regarding your personal information, and we are committed to respecting them.

Right to access your data

You may ask to review the personal information we hold about you.

Right to Rectification

You may request correction of any inaccurate data.

Right to Erasure

Under certain conditions, you may ask us to delete your personal data.

Objection to processing

You may object to the use of your data for specific purposes.

Portability

You may request your data in a readable, portable format.

Right to Restriction

You may restrict the processing of your data under certain circumstances.

To exercise any of these rights, please contact the 8kbd support team. We are obliged to respond to your request within 30 days.

Child & Minor Protection

8kbd applies a strict 18+ policy and does not knowingly collect personal information from anyone under 18.

  • Account registration is strictly prohibited for individuals under 18 years of age.
  • No information relating to minors is stored in our systems.
  • Identity documents may be requested for age verification in cases of suspicion.
  • Information identified as belonging to a minor is removed promptly.

Data security measures

8kbd uses modern security technologies and established practices to protect your data, with security monitoring available around the clock for potential cyber threats.

  • 256-bit SSL/TLS encryption — on all data transfers
  • Two-Factor Authentication (2FA) available
  • DDoS protection & firewall
  • Routine security penetration testing
  • Automated system for detecting unusual login patterns
  • Strict staff access controls for sensitive data

In the event of a security breach, 8kbd will notify all affected users within 72 hours and take prompt corrective action.

Third-party services & links

The 8kbd platform works with various third-party game providers and payment gateways, and each service may operate under its own privacy policy.

  • For the privacy policies of third-party services, please contact the respective organization directly.
  • 8kbd is not responsible for how third parties use your data.
  • We cooperate only with partners that have been reviewed and verified.
  • A Data Protection Agreement (DPA) is signed with each partner.

Changes to the Privacy Policy

8kbd may revise this privacy policy when necessary, and important changes will be communicated in a timely way.

  • You will be notified by email or notification before any significant changes.
  • The latest revision date will remain displayed at the top of this page.
  • Continued use of the site after any changes will be considered as your acceptance.
  • Previous versions of the policy are also kept in the archive.

Privacy Contact

If you have questions, complaints, or wish to exercise your privacy rights, contact 8kbd. These requests are handled by our Data Protection Officer (DPO) team.

  • Email: [email protected]
  • Live Chat: Available on the website 24/7
  • Response time: within 30 days

You are welcome to contact us whenever needed. Protecting your privacy remains a key priority.

Please note: Your data is protected at 8kbd. If you have any concerns or questions, reach out to our support team — we're always here to help.

Why your data is safe at 8kbd

Supported by practical safeguards, not just promises — 8kbd Ensures genuine data protection.

International certification

8kbd's data protection practices follow the international ISO 27001 standard — the world's most widely recognised information security certification.

Independent Audit

Independent third-party cybersecurity specialists regularly review 8kbd's security systems.

Suspicious Activity Alerts

If unusual account activity is detected, 8kbd will notify you promptly and take appropriate protective action.

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Play safe 8kbd-at

Enjoy 8kbd with privacy safeguards designed to protect your information throughout your experience. Join today.

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